customer service

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When The Patient Arrives

Track Type:
ManagerOpticianStaff
Speaker:
Rollie Stendon
Credits:
Price:
$15 Members (Non-Members $25)
Tags:
patients,customer service,new hires,
Course Description:

No matter how much care goes into creating beautiful, custom-made glasses, your presentation of the eyewear will determine how good your patient feels about their purchase and your service. Learn techniques for providing a memorable patient experience that adds value and leaves patients wanting more!