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Sept-Oct 2018

Inside this issue:

Living on the Edge-er
Quality Continuing Education: Eyes of America
Opportunities for Improvements That Last





Jun-Aug 2018

Inside this issue:

Optical KPIs on a New Level
Quality Continuing Education: Eyes of America





January-February 2018

Inside this issue:

New Year's Resolutions
Time to Submit Your Data





Decenber 2017

Inside this issue:

Must-Have Customer Service Skills
The ECP Network Healthcare Advocacy Year in Review
MACRA Final Rule 2018





October-November 2017

Inside this issue:

What Flex Spending Accounts Can Do For Your Practice
Why Primary Eyecare?





September 2017

Inside this issue:

October 2 - Last Day to Start “Pick Your Pace” 90-Day Program
Is It Worth it?





August 2017

Inside this issue:

Online Refractions: Threat or Opportunity?
Utilization Rates





June - July 2017

Inside this issue:

Primary Eye Care, a Medical Economics View Pt 2
PEN and the ECP Network: A Valuable Collaboration
It's a Hit! PEN's Solution Council & The Great Game of Business Event
Insurance Eligibility Verification - Getting it Right the First Time 




October - December 2016

Inside this issue:

Primary Eye Care, a Medical Economics View Pt 1
Evolution of Medical Optometrist
Billing for Co-managed Services





July - September 2016

Inside this issue:

Women and 

Feminine Persuasion
The Men Behind Classique Eyewear
Assistance from Industry Partners



April - June 2016

Inside this issue:

Staff- The Secret Ingredient
Must Have Customer Service Skills
The Art of Retailing
Using a Team Approach to Compliance 




February - March 2016

Inside this issue:

2015- Our Best Year Ever
A Fresh Approach for Education
The "Liability Shift"
Compliance Resolutions




October - December 2015

Inside this issue:

Navigating the ICD-10 Transition
New Year's Day in October
Change It Up: Keys to Training Different Levels of Expertise
ICD-10 is here, what now?




July - September 2015

Inside this issue:

News from Dr. John A. McGreal
Ready or Not: Change is Coming
HIPAA Audit Program - Phase 2
Insurance Update




April - June 2015

Inside this issue:

Modern Merchandising Trends
Help in Conquering ICD-10
Engaging and Energizing Staff
Tips on Frame Board Management
ACOs Impact on Optometry




January - March 2015

Inside this issue:

Important Update on Audits
New Education Series
Practice Managment Help
New Optometric Office Forms




October - December 2014

Inside this issue:

PEN's Advisory Board
From the Education Desk
The Ol' Telephone Game
Health Care Reform Update




July - September 2014

Inside this issue:

Introducing a Couple of "Newer" Faces on the PEN Team
What I Learned at PIO
Staff Training Is a Winning Investment
Going Above & Beyond for Optometry Giving Sight


March - April 2014

Inside this issue

PIO - 10 years of Fostering Success
Building a Better Team
Call Tracking - Must-Have for Your Website
Why Outsource Your Insurance Billing?