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Strategies for Dealing with Difficult People & Preventing Problems
By Mary E. Schmidt, PEN Instructor, President of EyeSystems Consultants
May/June 2008 Focal Point

The Importance of Pachymetry in an Optometric Practice
By Terry Theiss, CPOT, ABOC, PEN Instructor
February/March 2008 Focal Point

Tracking Your Success.Follow the Numbers
By Mary E. Schmidt, PEN Instructor, President of EyeSystems
January 2008 Focal Point

Retinal Imaging Systems Demystified
By Terry Theiss, CPOT, ABOC, PEN Instructor
September 2007 Focal Point

The Treatment of Dry Eyes Today
By Terry Theiss, CPOT, ABOC, PEN Instructor
July/August 2007 Focal Point

The Most Important Piece of Equipment in an Optometric Practice
By Mary E. Schmidt, PEN Instructor, President of EyeSystems
June 2007 Focal Point

Introduction to Managing an Optometric Practice
By Mary E. Schmidt, PEN Instructor, President of EyeSystems
April/May 2007 Focal Point

Mid-Range Vision Lenses
By Mark Mattison-Shupnick, PEN Instructor, MMS Consulting
March 2007 Focal Point

Empowering the Staff Strengthens the Practice
By Mary E. Schmidt, PEN Instructor, President of EyeSystems
January 2007 Focal Point

Pre-Testing Do's and Don'ts
By Terry Theiss, CPOT, ABOC, PEN Instructor
November 2006 Focal Point

Keeping the Appointment Book Full
By Mary E. Schmidt, PEN Instructor, President of EyeSystems
October 2006 Focal Point

Making Wrap Prescription Sunglasses Work
By Mark Mattison-Shupnick, PEN Instructor, MMS Consulting
August/September 2006 Focal Point

Selling Polarized Sunwear Takes Care of Patients Best
By Mark Mattison-Shupnick, PEN Instructor, MMS Consulting
July 2006 Focal Point

Contact Lens Update
By Terry Theiss, CPOT, ABOC, PEN Instructor
June 2006 Focal Point

Understanding Changes to Modern Progressives
By Mark Mattison-Shupnick, PEN Instructor, MMS Consulting
April-May 2006 Focal Point

Is It An Emergency?
By Terry Theiss, CPOT, ABOC, PEN Instructor
March 2006 Focal Point

Frame Adjusting Fear: How to Eliminate It
By Mary E. Schmidt, PEN Instructor, President of EyeSystems
February 2006 Focal Point