PEN Education

Class Descriptions

All About Lenses - Level 1
Lens Designs & Materials

This practical guide to lens designs and materials will help you understand why surface designs have changed and the ways they will change in the future. Learn about single vision, progressive, children's and lifestyle lenses so you may provide patients with the best materials for their prescription, frame and lens design.

All About Lenses - Level 2
Progressives & Computer Lenses

Progressives and computer lenses represent a large percent of overall lens sales in the U.S. Your dispenser must be an expert! Learn what's new in today's market and increase your understanding of availability, design, fitting, dispensing and troubleshooting techniques.

Becoming A Medically Based Practice (Training for Doctors & Staff*)

This class is a road map for the design, implementation & execution of a medical eye care practice. Course content includes paneling with insurance carriers (credentialing & contracting), creating billing systems, case history, chart documentation and proper medical decision-making.

*PEN recommends doctors bring their medical biller and/or office manager to this important seminar.

Center for Paraoptometric Education

Learn a lot in a short amount of time! Comprehensive, 3-day programs designed to provide in-depth, hands-on training, and simulate real-world situations & solutions. Modules include Eyewear Dispensing and Front Desk Skills. Please call for more details.

Dealing with Difficult People

Want to have the ability to resolve problems so that everyone is pleased? This class will give you the skills to communicate effectively with your patients, co-workers, or doctor and successfully deal with conflict.

Education On Location

PEN comes to you! Avoid traffic...save travel time...tackle issues specific to your practice in the privacy of your own office. Call PEN for more details.

Frame Adjusting

The key to maintaining a long-term, satisfied patient is providing a well-adjusted frame. Learn how to evaluate and correct/prevent common problems. Students will get hands-on experience with much individual attention.

Frame Styling: The Right Frame Every Time

Style patients with ease and skill! This practical, step-by-step system will teach you how to evaluate and style patients with the most appropriate eyewear while avoiding common pitfalls and managing problem situations.

Inventory Control = Increased Profit

Take the guesswork out of inventory management! Learn the formula for determining the optimal number and styles of frames your practice should stock and aggressively manage the flow of inventory and revenue.

Maximize Optical Sales

Presentation is the key to enhancing the economics of your dispensary. Gain confidence in presenting options on products/services to your patients, increase multiple pair sales, and create loyal, satisfied customers.

Medicare Billing and Coding with Dr. John A. McGreal

Dr. McGreal returns annually to present the current information regarding proper Medicare Billing & Coding. Earn four COPE credits as you learn about: correct levels of billing to increase your profitability, important information about updated codes and regulations, a simple/straightforward method of thorough and compliant chart documentation, and proper billing and coding from actual case scenarios. Also learn invaluable ways to protect yourself during an audit - this is a Must Attend event!

Office Leaders Series

Each year a key topic is addressed and geared specifically for the decision makers within the practice.

19th Annual Office Leaders Series - 2009
Key Topic To Be Announced - Fall 2009

Sponsors

Staff Education - ABB CONCISE, Ciba Vision, Essilor Labs of America, Hoya Vision Care, Marchon Eyewear, Safilo USA, Addison Bay Insurance Brokers.

Office Leaders Series - Modern Optical.

Doctor Seminars - Addison Bay Insurance Brokers, Essilor Labs of America, Heidelberg Engineering Inc., Sightpath Medical, Modern Optical, Office Mate Software Solutions, REM Eyewear, Rapid Pathogen Screening, Signature Eyewear, Synemed, Zea Vision.